--- title: "Overview" slug: "overview-6" updated: 2025-06-16T20:15:56Z published: 2025-06-16T20:15:56Z canonical: "docs.team-tracks.com/overview-6" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.team-tracks.com/llms.txt > Use this file to discover all available pages before exploring further. # Overview ### Introduction In **TeamTracks**, data management and workflow processes are **track-specific**, meaning each track operates independently to efficiently manage its respective objects. However, there are scenarios where you may need a **consolidated view of data across multiple tracks** for example, managing different **RMA processes** as separate tracks due to their unique lifecycles but still needing a unified list to analyze all RMAs together. **General Configuration** provides a solution for this by allowing you to: - **Create** [**General Fields**](/v1/docs/general-fields) that act as a shared field across multiple tracks. - **Map General Fields** to specific fields within each track to pull in relevant data. - **Build** [**General Lists**](/v1/docs/general-lists) that display combined data from multiple tracks in a single view. - **Apply** [**General Filters**](/v1/docs/general-filters) to refine the list based on specific requirements. By leveraging **General Configuration**, you can access and analyze information beyond track-specific boundaries, making it easier to gain insights and manage cross-track data effectively.