Sprint 1 January 2025

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Sprint 1 January Release Highlights

Whatโ€™s New

Control Email Visibility in Comments

A new checkbox, "Make Comment Private", has been added to the email action configuration. This allows admins to decide whether an email should be added as a private or public comment. If this checkbox is enabled, the email will be added as a private comment, making it invisible to client users in the comments section. This checkbox appears only when the "Add Email as Comment" option is selected.

Admin Portal: Email Configuration Page

Confirmation Prompts to Custom Buttons

This feature allows you to add confirmation prompts when users click on custom buttons. Previously, clicking a custom button would immediately execute the action. Now, you can configure a confirmation message, such as "Are you sure you want to proceed with this action?" in the button configuration page.

Admin Portal: Button Configuration Page

If a message is added, a confirmation pop-up will appear before the action is performed. If the field is left blank, the button will continue to execute the action without any prompt.

Agent Portal: Display View

Notable Bug Fixes

  • When scrolling down a page in the agent portal, the page title now remains fixed at the top, ensuring it is always visible.

  • Fixed an issue where the AND and OR operators were not displayed below the filter options when multiple filters were added to charts.

  • Fixed an issue where an appropriate error messages were not displayed during image or file uploads during multi-edit operations in list and embedded lists. The supported image file types are: .apng, .avif, .bmp, .gif, .jpeg, .jpg, .png, .svg, .tif, .tiff, .ico, and .webp.

  • Fixed an issue where filters were not automatically removed from button settings after the corresponding filter was deleted.

  • Fixed an issue where additional field searching was not functioning in embedded lists.

  • Fixed an issue where state colors were not applied when states were displayed in embedded lists.

  • Fixed an issue where updates to a child object's field made through field mapping were not being recorded in the child object's history.